Refund Policy
Refund, Exchange & Shipping Policy
Thank you for choosing Mohammed Sabir. We aim to provide quality products and services to all our customers. Please review our refund, exchange, and shipping policies carefully before making a purchase.
Refund Process
Once we receive your refund request along with the returned product (if applicable), we will notify you via email confirming receipt of the item.
After inspection, we will inform you whether your refund request has been approved or rejected.
If approved, the refund amount will be processed and credited back to your original mode of payment within a reasonable processing time. The exact time may vary depending on your bank or payment provider.
Late or Missing Refunds
If you have not received your refund yet.
- First, check your bank account again.
- Then contact your credit card company, as it may take some time before the refund is officially posted.
- Next, contact your bank since processing times may vary.
If you have completed all these steps and still have not received your refund, please contact us through the official support channels available on:
Sale Items
Products or services purchased during sales, discounts, or promotional offers are non-refundable and non-exchangeable, unless they arrive defective or damaged.
Exchange Policy
We only replace or exchange products that are defective, damaged, or incorrect at the time of delivery.
To request an exchange:
- Contact us via email or the contact form on our website
- Provide your order details
- Attach clear proof (photos/videos) of the issue
After verification, we will guide you through the exchange process.
Shipping Policy (Domestic – India)
- Orders are typically delivered within 7–10 business days
- We offer free shipping across India
- Deliveries are handled through trusted courier partners such as DTDC, Blue Dart, and similar providers
- All shipping costs are included at the time of purchase
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, policies, or content of those external websites. We encourage you to review their privacy policies before providing any personal information.
Contact Us
For any refund, exchange, or shipping-related queries, please reach out through the contact details available on:
Website: https://duawazifaspecialist.com/